Most jobs are lost earlier than you think.
Here’s what’s happening:
• 7 out of 10 customers contact more than one trade
• Most book the first one who responds clearly
Good trades aren’t losing work on site.
They’re losing it before the job even starts.
By the time you call back:
No Feedback.
No Second Chance.
The fix isn’t working harder.
It’s removing friction before the job.