AI Automation for Australian Trades

Stop Doing It
Manually.

You didn't start a trade business to do data entry. Built for Australian trades — we wire up the software you already run so you can knock off on time and actually be there for the people waiting at home.

AI automation for Australian tradies. Ready to deploy.

Get My Hours Back

8 hours back in 30 days — or we keep building at no extra charge

Tools We Automate

Every app you use — running on autopilot.

Hover any tool to see what we automate for you.

ServiceM8

ServiceM8

SafetyCulture

SafetyCulture

Fergus

Fergus

Prime

Prime

Xero

Xero

QuickBooks

QuickBooks

Gmail

Gmail

Outlook

Outlook

Google Business

Google Business

ElevenLabs

ElevenLabs

Retell AI

Retell AI

Twilio

Twilio

ServiceM8

ServiceM8

SafetyCulture

SafetyCulture

Fergus

Fergus

Prime

Prime

Xero

Xero

QuickBooks

QuickBooks

Gmail

Gmail

Outlook

Outlook

Google Business

Google Business

ElevenLabs

ElevenLabs

Retell AI

Retell AI

Twilio

Twilio

ServiceM8

ServiceM8

SafetyCulture

SafetyCulture

Fergus

Fergus

Prime

Prime

Xero

Xero

QuickBooks

QuickBooks

Gmail

Gmail

Outlook

Outlook

Google Business

Google Business

ElevenLabs

ElevenLabs

Retell AI

Retell AI

Twilio

Twilio

"

ServiceM8 used to run me. Now it runs itself. Quotes go out, jobs get booked, Google reviews come in — I'm not touching any of it. Recovered nine hours in the first month.

L

Liam P.

Plumbing & Gas · Brisbane QLD

The Real Cost of Manual Admin

You Are Losing Two Days a Week to Admin.

Ten hours a week on admin is ten hours not on the tools, not billing, not growing. Automation does not change what your business does — it removes what your business was never meant to be doing in the first place.

15 HRSlost to admin every week — on average across Australian trades
12 HRSrecovered per week by tradies we have automated
24/7automation running around the clock — not just business hours

How It Works

Done For You. No IT Required.

01

Free Audit

We map where your time goes — missed calls, manual quoting, double-entry across apps. No commitment. Just a clear picture of what is costing you.

02

We Build It

Done for you. No learning new software. No YouTube tutorials. We build and test the automations inside your existing stack.

03

You Get Time Back

Automations run in the background. You just work the jobs. Most tradies we work with recover 8–12 hours a week within the first month.

Results From the Field

Australian Tradies. Real Time Back.

"

ServiceM8 used to run me. Now it runs itself. Quotes go out, jobs get booked, Google reviews come in — I'm not touching any of it. Recovered nine hours in the first month.

L

Liam P.

Plumbing & Gas · Brisbane QLD

"

The invoicing alone paid for everything. Jobs close and Xero's already handled it. No more end-of-week catch-up. My accountant noticed before I did.

S

Sarah M.

Electrical Contractor · Sydney NSW

"

SafetyCulture reports filed themselves from day one. Compliance backlog cleared in week one. The site team has not chased a single document since.

D

Danny W.

Commercial Builder · Melbourne VIC

"

We were losing after-hours jobs every week. Phone gets answered now, leads get qualified, bookings come through. Did not hire anyone — just turned the automation on.

K

Kristen F.

HVAC & Refrigeration · Perth WA

AI Voice & Phone Automation for Trades

Your Phone Answered.
While You're On the Tools.

Every missed call from a trade business is a job that went to a competitor. AI voice agents answer, qualify, and book — day or night — without you lifting a finger. No hold music. No voicemail black holes. Just a lead handled.

  • After-hours calls converted, not lost to voicemail
  • Leads qualified and routed before they reach your inbox
  • Bookings confirmed without anyone picking up the phone
  • Every call logged and synced to your job management stack
Powered byRetell AIElevenLabsTwilio
Live
AI Receptionist Active
11:47 PM

Inbound — "Need a plumber urgently"

Lead qualified · Callback booked ✓

6:14 AM

Web enquiry — quote for bathroom reno

Details captured · Sent to ServiceM8 ✓

9:33 PM

"Do you do weekends?"

Availability confirmed · Job booked ✓

2:18 AM

Missed call — no message left

AI answered · Follow-up scheduled ✓

This month247 calls handled · 0 missed

Tradie Admin vs Automation

Your Morning Without Automation.
Your Morning With It.

✕Without
✓With YTP
Customer calls while you're on the tools
✕Goes to voicemail. They call the next tradie on the list.
✓AI voice agent answers, qualifies the job, and books a callback — automatically.
Quote request comes in at 8pm
✕Sits in your inbox overnight. Lead goes cold.
✓Quote details captured, job scoped, sent to ServiceM8 before you're off the tools.
Job closes at end of day
✕You sit down to type up the invoice after dinner.
✓Invoice hits Xero the moment the job status changes. Done.
SafetyCulture inspection completed on site
✕Report stays on your phone. Someone has to file it manually.
✓Report distributed, filed, compliance status updated — while the crew is still packing up.
New enquiry lands on your website
✕Whoever checks email first handles it. Or doesn't.
✓Captured, scored, routed to your CRM and job management stack automatically.
End of week catch-up
✕4 hours reconciling financials across apps that don't talk to each other.
✓Everything already synced. No catch-up required.

Same tools you already use · Zero new software to learn

Seen enough?

Book a free audit. We'll show you exactly what to automate.

Book Free Audit

What We Automate

Six Functions.
Zero Manual Steps.

Every hour a tradie loses to admin falls inside one of these. We automate all of them.

01

01

Lead Capture

Every enquiry actioned before it cools. Web form, missed call, or direct message — handled, logged, sent to your stack without you in the middle.

ServiceM8GmailCRM
02

02

Job Scheduling

Right crew, right job, right time. Automated dispatch that syncs across your tools the moment a booking is confirmed.

ServiceM8FergusCalendar
03

03

Invoicing & Payments

Job closes, invoice fires. No end-of-week catch-up. Financials current across every platform without your input.

XeroQuickBooksServiceM8
04

04

Compliance & Docs

Inspections filed, reports distributed, audit trails maintained. Before the crew leaves the site.

SafetyCultureFergusPrime
05

05

Client Communications

Booking confirmations, job updates, review requests. Clients stay informed without a single manual message from you.

TwilioGmailOutlook
06

06

After-Hours Handling

Calls answered, leads qualified, bookings made. 9pm Sunday or 5am Monday — your business never goes to voicemail.

Retell AIElevenLabsTwilio

How It's Built

Not Someone
With Zapier.

n8n and Make.com are the orchestration engines behind every build. They handle the logic between your apps, route data, catch errors silently, and run around the clock without anyone watching.

AI models sit on top for anything that requires language — qualifying leads, drafting responses, reading documents. Voice infrastructure handles the calls. Every layer connects to your actual trade software below.

Nothing off-the-shelf. Custom-built for your specific stack, your business rules, and the exact gaps in your current workflow.

Orchestration Layer

n8nMake.com

Logic, routing, error handling, triggers

AI Layer

OpenAIClaude

Lead qualification, language, document processing

Voice & Comms

Retell AIElevenLabsTwilio

Calls, SMS, after-hours handling

Your Trade Stack

ServiceM8FergusSafetyCultureXero+8 more

The tools you already run

Platform Automations

Your Stack. Fully Automated.

ServiceM8 Automation

ServiceM8

While you are on the tools, ServiceM8 handles everything that runs around a job. Enquiries get actioned, clients stay informed, and your Google presence stays current — without you managing any of it.

  • Every enquiry handled before it has a chance to go cold
  • Jobs close cleanly — no loose ends, no chasing
  • Your online presence reflects the work you are actually doing

Common Questions

Book a free audit first. We map what is worth automating and show you what it will save before you spend a cent. No commitment, no sales pressure — just an honest look at your stack.
Industry data puts tradie admin at 10–15 hours per week. Tradies we work with typically recover 8–12 of those hours within the first month of automation going live.
No. We plug into the tools you already use. The automation runs in the background — nothing changes on your end except the hours you stop spending on admin.
Most setups are done in 2–4 weeks. You do not need to do anything — we handle the build, the testing, and the handover.
A VA needs managing, takes sick days, and goes home at 5pm. Automation runs 24/7 with no oversight — and it does not miss enquiries at 9pm on a Sunday.
That's exactly who this is built for. Solo tradies and small crews waste the most time on admin because there's no one else to handle it. Automation fixes that without hiring.
No. We start with what you have got. Most businesses begin with one platform and expand the automation as they see what is possible. ServiceM8 automation alone is a full project.
Plumbers, electricians, builders, HVAC techs, concreters, painters, landscapers — any trade running ServiceM8, Fergus, SafetyCulture, Prime or Xero. If your business runs on these platforms, we can automate it.

The Guarantee

8 Hours Back
in 30 Days.
Or We Keep Building.

Most tradies we work with recover 8 to 12 hours a week in the first month. If you're not there, we keep adding automations, refining what's live, and building what's missing. No extra charge. No "we tried our best" conversation.

What This Covers

  • Every automation in your initial build
  • All refinements and additions in month one
  • No further charge until you hit your hours target
  • Direct access — not a support ticket queue

No commitment to start. Free 20-minute audit first — we map what's worth automating and show you what it's worth before you spend anything. The guarantee applies from the day we go live.

Ready to Deploy

See What We Can
Automate For You

Book a free 20-minute call. We'll review your current stack — ServiceM8, SafetyCulture, Fergus, Prime, or wherever you're losing time — and show you exactly what can be automated and what it's worth.

Book My Free Audit

No commitment · We show you what's possible before you spend a cent · Australian businesses only

Or call us: 0451 044 751